Responsible Gaming at 1Win

In addition to gambling and sports betting, one of 1Win services is tracking users and monitoring their activities on the site and in the 1Win app. While the sportsbook strives to continuously update its collection with the best and highest quality new games, this can become a problem for some users. Unfortunately, not all players know how to manage their gambling habits.

Playing with a cool head is essential for every player. That’s why the company promotes responsible gaming. We aim to protect our clients from gambling addiction and ensure minors do not use our services.

Our main priority is to create a player-friendly gambling environment where everyone can enjoy themselves without issues. However, we acknowledge that some of our clients have experienced gambling addiction. This is why we fully support the responsible gaming policies adopted by bookmakers and casinos worldwide. Treat the game as entertainment and strive to control your actions.

To ensure that players gamble responsibly, 1Win management has developed a responsible gaming policy. This policy outlines the main consequences of the negative impacts of gambling, offers useful tools, and provides recommendations for players. The company believes that informing Nigerian players is essential in the fight against gambling addiction. To ensure that the tools and recommendations are truly effective, the company draws on international experience.

How to Maintain Control

Many users can enjoy online casino services for years without issues, but for some, it can pose a serious risk to mental and physical health. To stay in control, players should keep the following points in mind:

Gambling is for entertainment and relaxation: Treat it as a fun activity, not a means to solve financial problems.
Gambling is not a source of income: Don’t rely on gambling to make money or supplement your earnings.
Avoid chasing losses: If you lose, don’t try to win it back immediately. Take a break and approach it with a clear mind.
Monitor your spending: Always be aware of how much time and money you spend on gambling, both on the site and in the app.
Understand the randomness: Online casinos use random number generators, meaning your results are always random and cannot be influenced.
Have genuine interest: Only play if you have a sincere desire to engage in the game.
Know the rules: To play successfully, make sure you are familiar with the game’s rules.

Preventing Gambling Addiction

Research from various independent companies, as well as our observations, shows that a small percentage of our customers are addicted to gambling. Despite this, we consider the issue to be serious. Gambling should be a way to enjoy yourself, not a source of trouble. We encourage you to gamble responsibly and keep the following tips in mind to avoid addiction:

Understand Probabilities: Gambling relies on different probabilities; there are no formulas or systems that guarantee frequent wins.
Listen to Your Feelings: If you don’t feel like gambling, don’t force yourself just to win. Losing when you’re already in a bad mood will only make it worse.
Don’t Treat Gambling as Income: Gambling should not be seen as a job or a way to get out of debt.
Set Limits: Establish and adhere to limits for your gambling spending.
Learn the Rules: Checking the rules of the game can increase your chances of winning.

Distinguishing between healthy gambling and gambling addiction can be challenging. However, there are several indicators. Below is one method to help you assess your gambling habits.

Answer the following questions honestly. If you respond “yes” to at least five of these questions, consider seeking help.

Are you heavily involved in gambling?
Is your spending on our platforms steadily increasing?
Have family or friends started to treat you less favorably because of your gambling?
Do you feel bad if you can’t make a bet immediately?
Do you gamble to escape your problems?
Do you often make more deposits to break even?
Have you tried to limit your gambling time or spending but failed?

Gambling responsibly ensures it remains a fun activity rather than a harmful habit.

Tips for Managing Your Gambling Experience

Effective management of your gambling activities is essential for maintaining a healthy and enjoyable gaming experience. Here are some detailed tips to help you manage your gambling responsibly:

Set Time Limits:
- Define Your Session Duration: Before you start gambling, decide on the maximum amount of time you will spend on a gambling session. Stick to this time limit strictly to avoid excessive play.
- Use Alarms and Timers: Utilize alarms or timers to keep track of your gambling session. This will help you stay aware of the time and prevent you from losing track.
Establish a Budget:
- Set a Spending Limit: Determine the amount of money you are willing to spend on gambling before you start. This should be an amount you can afford to lose without affecting your financial stability.
- Stick to Your Budget: Once you have set your budget, do not exceed it. Avoid the temptation to chase losses by spending more money than you initially planned.
Avoid Debt:
- Gamble with Disposable Income: Only use money that you can afford to lose for gambling. Never borrow money or go into debt to continue playing.
- Financial Planning: Maintain a clear separation between your gambling funds and essential expenses such as bills, groceries, and savings.
Balance with Other Hobbies:
- Diversify Your Interests: Have hobbies and activities other than gambling. This will help you maintain a balanced lifestyle and provide alternative ways to relax and enjoy your free time.
- Schedule Non-Gambling Activities: Plan regular non-gambling activities with friends or family to ensure that gambling does not become your sole source of entertainment.
Mind Your Mood:
- Gamble When Emotionally Stable: Avoid gambling when you are in a bad mood, feeling stressed, or under the influence of alcohol or drugs. Negative emotions can impair your judgment and lead to poor decisions.
- Take Breaks When Needed: If you start to feel frustrated or upset while gambling, take a break. Engage in a different activity to clear your mind and return only when you feel more composed.
Self-Assessment and Reflection:
- Regularly Evaluate Your Habits: Periodically assess your gambling habits to ensure they remain healthy and controlled. Reflect on your gambling sessions to understand your behavior and identify any areas for improvement.
- Seek Help if Needed: If you find it difficult to manage your gambling activities or notice signs of addiction, seek help. Many organizations offer support and resources for individuals struggling with gambling problems.

By following these tips, you can enjoy gambling as a form of entertainment while minimizing the risks associated with it. Responsible gambling is key to maintaining a positive and sustainable gaming experience.

Temporary Blocking and Self-Exclusion

For users who feel the negative impact of gambling, the platform offers the option to temporarily close their accounts. This can be arranged by contacting customer support directly.

Self-Exclusion Feature

The self-exclusion feature is designed to help players take a break from gambling. Pakistani players can request self-exclusion for a period of up to one year. During this time, users will be unable to deposit funds or participate in any gambling activities on the platform.

Permanent Account Deletion

If a player wishes to permanently delete their account, this request can also be accommodated. Once an account is deleted permanently, it cannot be restored under any circumstances. This ensures that the player has a definitive solution if they decide to stop gambling entirely.

For assistance with temporary blocking, self-exclusion, or permanent account deletion, players are encouraged to reach out to 1Win customer support team. They are available to help users make the best decision for their individual needs and circumstances.